Pro Compliance PVS LLC Privacy Policy – Last Updated: December 23, 2022
Pro Compliance PVS LLC (“Pro Compliance”, “we”, “us” or “our”) is committed to protecting the privacy of your information. We believe it is a good business practice to disclose to you how your personal information and activity on the website www.procompvs.com and its subpages and content (collectively, the “Site”) may be used. As a user of this website, or the services or products available through the Site (collectively, “Service(s)”) provided by Pro Compliance, this Privacy Policy set forth herein (this “Privacy Policy”) is intended to describe in a straight-forward and easily understandable manner:
– the information we collect about you;
– how that information may be used;
– with whom the information may be shared;
– how you may update the information you provide us;
– how you may contact us; and
– your choices about our uses and disclosures of your information.
As noted in the Terms of Service applicable to the Site (the “TOS”), by using the Site and/or Services you accept and acknowledge that you are bound by this Privacy Policy. Accordingly, we encourage you to read this Privacy Policy carefully. If you have questions or concerns regarding this Privacy Policy, please feel welcome to contact us through the Site at: www.procompvs.com. Alternatively, you can also e-mail us at [CLIENT EMAIL], or send mail to Pro Compliance PVS LLC, Attn: Privacy Dept., 14241 Dallas Parkway, Suite 650, Dallas, Texas 75254.
INFORMATION WE COLLECT
We collect information about you so we can continue to provide and improve our Services to you. The information collected may include items such as your name, e-mail address, mailing address, phone number, facsimile number, social security number, credit card information, financial institution and bank account information, health information, business size, industry type, as well as other information that may or may not specifically identify you. The information collected on the Site may be stored at servers, computers, or other media located in or outside the United States.
Third-Party Sources
We may obtain personal and non-personal information about you from third-party sources. This information may be utilized, analyzed, and/or compared with information that we have collected from you or that you have submitted to the Site. Such third parties may include but are not limited to Google. If Pro Compliance obtains information from third-party sources, Pro Compliance takes commercially reasonable measures to ensure the third parties lawfully obtained and provided the information to us. If the third parties unlawfully obtained and/or provided the information to us despite our reasonable measures to ensure the third parties complied with all legal requirements in obtaining and providing the information to us, you understand, agree, and acknowledge that your sole legal remedy is against the third party that engaged in the unlawful activity and that you will not assert any cause of action, claim or demand against us.
Information Collection Technology (Web Beacons and Cookies)
We may use various technologies to collect information from your electronic device about your activities on the Site. We may collect and store non-personally identifying information through cookies, log files, clear gifs (commonly known as “web beacons”), and third parties to profile user activity and preferences. Technical and specification information about your browser and computer is automatically collected when you use or visit the Site. This information may include but not be limited to your Internet Protocol (“IP”) address, your browser type, operating system, geographic location, access time(s), the content of previously accepted “cookies” from us, and the website address that referred you to the Site.
A cookie is data stored on your computer that tracks non-personal information about you. You may view our Cookie Policy by clicking here [ADD HYPERLINK]. When you use the Site, we may assign your computer one or more cookies that enable us to improve the quality of the Services and to personalize your experience. Cookies allow us to automatically collect information about your activity on the Site, such as the content you access while on the Site, the links you click, and other activity you conduct while using the Site. You may choose to modify your web browsers setting to disable cookies or limit their use. If you choose to disable or limit cookies, you are still able to access the Site, but you may be unable to use all of the features on the Site. Additional information about cookies may be found at: https://support.microsoft.com/en-us/help/260971/description-of-cookies.
Collection of Protected Health Information (“PHI”) and Additional Health Information
We may come in contact with your Protected Health Information (“PHI”) and Additional Health Information as we are a Business Associate to covered entities under the federal Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). We may need to access your PHI to perform certain services. We take efforts to protect your PHI and only use and disclose it as necessary to perform services for providers and other uses allowed by applicable law. Our use and disclosure of PHI is further limited by HIPAA and the Notice of Privacy Practices available from Providers.
“Protected Health Information” is individually identifiable health information which is created or received by or on behalf of a covered entity (for example, a health care provider or health plan) and which relates to the past, present or future physical or mental health or condition of an individual, the provision of health care to an individual, or the past, present or future payment for the provision of health care to an individual. PHI is further defined by and is subject to HIPAA.
“Additional Health Information” is a subset of Health Information that does not fall within the category of PHI above. For example, this would encompass information related to past, present or future physical or mental health or conditions, the provision of health care to an individual, or the past, present or future payment for the provision of health care to an individual but with the difference that such information was not created or received by us from or on behalf of a covered entity. We may collect Additional Health Information in connection with the Site or Applications.
Personal Information About Users Under 18 Years of Age Not Collected
The Site is meant for adults and those who have reached the age of majority as defined by the laws of their domicile. The Site is not meant for individuals under the age of eighteen (18) or those defined by the laws of their domicile as minors. Nonetheless, this Privacy Policy is still designed to comply with the Children’s Online Privacy Protection Act (“COPPA”) to the extent COPPA applies. Accordingly, we do not knowingly collect or retain any personal information about users under the age of thirteen (13). If we obtain actual knowledge that we collected or retained personal information about a child under the age of thirteen (13), that information will be promptly deleted from our database, servers, and all other media. Since we do not collect information from users under thirteen (13) years old, no such information is disclosed to third parties.
In other situations outside of use of our Site, if we come into contact with personal information of any aged individual, including those under the age of thirteen (13), we take efforts to handle that information consistent with our obligations under applicable law, including HIPAA.
Information Others May Collect
To enhance security and promote operational efficiency, the Site utilizes the resources of reputable hosting facilities that are controlled by third parties. Pro Compliance is unable to provide any guarantees or warranties about these third parties’ retention or usage of your information.
Information Use and Sharing
We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain through third parties. Examples of some ways we may use or share information that we collect about you include:providing you with products or services;providing you with customized content and servicesproviding customer supportcommunicating with you by e-mail, United States mail, telephone, text message, and/or mobile devices about products or services that may be of interest to you either from us, or from any of our affiliates, sponsors or other third partiescompliance with applicable lawworking with our advertising partnersenforcing the TOS or our other terms and conditions, or otherwise managing our business; andperforming functions as otherwise described to you at the time of payment collection
You acknowledge and agree that Pro Compliance may use and disclose your personal and non-personal information to public or private third parties: (i) to comply with requests for inspection by law enforcement officials (including potential criminal activity); (ii) to respond to cease and desist letters, arbitration proceedings, legal actions and suits, criminal and civil subpoenas, or any court orders; (iii) to enforce or apply the terms of this Privacy Policy or any other agreement between us, including the TOS; and (iv) to protect our rights, property, or safety, as well as the rights, property, or safety of our users, or others, whether during or after the term of your use of the Site or any Services.
How We May Use and Disclose Your Personal Health Information (“PHI”)
We may use and disclose PHI to provide Services to the patient or the covered entities, for those uses and disclosures permitted by HIPAA, and the agreement that we have with covered entities. In the event that there is a conflict or inconsistency about the handling of PHI between: (i) this Privacy Policy; and (ii) our compliance obligations with HIPAA, any and all applicable laws regarding PHI, and contractual commitments with Providers, then the latter will govern.
The following categories describe different ways that we may use and disclose your PHI. Not every permissible use or disclosure will be listed in this Privacy Policy. Note that some types of PHI, such as HIV information, genetic information, alcohol and/or substance abuse records, and mental health records may be subject to special confidentiality protections under applicable state or federal law and we will abide by these special protections.
Uses and Disclosures of PHI That Do Not Require Your Prior Authorization
Except where prohibited by federal or state laws that require special privacy protections, we may use and disclose your PHI for treatment, payment and health care operations without your prior authorization. We may also use and disclose your PHI without your prior authorization for the following purposes:Business Associates.
We may contract with third parties to perform certain services for use, such as billing services, copy services or consulting services. These third-party service providers, referred to as Business Associates, may need to access your PHI to perform services for us. They are required by contract and law to protect your PHI and only use and disclose it as necessary to perform their services for us.To Communicate with Individuals Involved in Your Care or Payment for Your Care.
We may disclose to a family member, or other relative, close personal friend, or any other person you identify, PHI directly relevant to that person’s involvement in your care or payment related to your care. Additionally, we may disclose PHI to your “personal representative.” If a person has the authority by law to make health care decisions for you, we will generally regard that person as your “personal representative” and treat him or her the same way we would treat you with respect to your PHI.Food and Drug Administration (“FDA”).
We may disclose to persons under the jurisdiction of the FDA, PHI relative to adverse events with respect to drugs, foods, supplements, products and product defects, or post-marketing surveillance information to enable product recalls, repairs, or replacement.Worker’s Compensation.
To the extent necessary to comply with law, we may disclose your PHI to worker’s compensation or other similar programs established by law.Public Health.
We may disclose your PHI to public health or legal authorities charged with preventing or controlling disease, injury, or disability, including the FDA. In certain circumstances, we may also report work-related illnesses and injuries to employers for workplace safety purposes.Law Enforcement.
We may disclose your PHI for law enforcement purposes as required or permitted by law for example, in response to a subpoena or court order, in response to a request from law enforcement, and to report limited information in certain circumstances.As Required by Law.
We will disclose your PHI when required to do so by federal, state or local law.Health Oversight Activities. We may disclose your PHI to an oversight agency for activities authorized by law. These oversight activities include audits, investigations, inspections, and credentialing, as necessary for licensure and for the government to monitor the health care system, government programs and compliance with civil rights laws.Judicial and Administrative Proceedings.
If you are involved in a lawsuit or a dispute, we may disclose your PHI in response to a court or administrative order. We may also disclose your PHI in response to a subpoena, discovery request, or other lawful process instituted by someone else involved in the dispute, but only if efforts have been made, either by the requesting party or use, to first tell you about the request or to obtain an order protecting the information requested.Research.
We may use your PHI to conduct research and we may disclose your PHI to researchers as authorized by law. For example, we may use or disclose your PHI as part of a research study when the research has been approved by an institutional review board or privacy board that has reviewed the research proposal and established protocols to ensure the privacy of your information.Coroners, Medical Examiners and Funeral Directors.
We may release your PHI to coroners or medical examiners so that they can carry out their duties. This may be necessary, for example to identify a deceased person or determine the cause of death. We may also disclose PHI to funeral directors consistent with applicable laws to enable them to carry out their duties.Organ or Tissue Procurement Organizations.
Consistent with applicable law, we may disclose your PHI to organ procurement organizations or other entities engaged in the procurement, banking, or transplantation of organs for the purpose of tissue notations and transplant.Notification.
We my use or disclose your PHI to notify or assist in notifying a family member, personal representative, or another person responsible for your care, regarding your location and general condition.Disaster Relief.
We may use and disclose your PHI to organizations for purposes of disaster relief efforts.Correctional Institution.
If you are or become an inmate of a correctional institution, we may disclose to the institution, or its agents, PHI necessary for your health and the health and safety of other individuals.To Avert a Serious Threat to Health or Safety.
We may use and disclose your PHI when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.Military and Veterans.
If you are a member of the armed forces, we may release PHI about you as required by military command authorities. We may also release PHI about foreign military personnel to the appropriate foreign military authority.National Security, Intelligence Activities, and Protective Services for the President and Others.
We may release PHI about you to federal officials for intelligence, counterintelligence, protection of the President, and other national security activities authorized by law.Victims of Abuse or Neglect.
We may disclose PHI about you to a government authority if we reasonably believe you are a victim of abuse or neglect. We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if the disclosure is allowed by law and we believe it is necessary to prevent serious harm to you or someone else.Uses and Disclosures of PHI that Require Your Prior AuthorizationSpecific Uses or Disclosures Requiring Authorization.
We will obtain your written authorization for the use or disclosure of psychotherapy notes, use or disclosure of PHI for marketing, and for the sale of PHI, except in limited circumstances where applicable law allows such uses or disclosure without your authorization.Your Health Information Rights:Request a restriction on certain uses and disclosures of PHI.
You have the right to request additional restrictions on our use or disclosure of your PHI by sending a written request to the contact below. We are not required to agree to the restrictions, except in the case where the disclosure is to a health plan for purposes of carrying out payment or health care operations, is not otherwise required by law, and the PHI pertains solely to a health care item or service for which you, or a person on your behalf, has paid in full.Inspect and Obtain a Copy of PHI.
You have the right to access and obtain a copy of the PHI that we maintain about you. If we maintain an electronic health record containing your PHI, you have the right to request to obtain the PHI in an electronic format. To inspect or obtain a copy of your PHI, you must send a written request to the contact information listed below. You may ask us to send a copy of your PHI to other individuals or entities that you designate. We may deny your request to inspect and copy in certain limited circumstances. If you are denied access to your PHI, you may request that the denial be reviewed.Request an amendment of PHI.
If you feel that the PHI we maintain about you is incomplete or incorrect, you may request that we amend it. To request an amendment, you must send a written request to the contact information listed below.Notification of a Breach.
You have a right to be notified following a breach of your unsecured PHI, and we will notify you in accordance with applicable law.
Communications from Us
Unless you opt-out of certain communication features, we may use your information to communicate with you, such as through e-mail, newsletters, and telephone. You may opt-out and/or unsubscribe to communications from Pro Compliance at any time. See the Opt-Out Provisions and Updating Your Information [HYPERLINK] section below for applicable contact information and directions.
Your Information Will Not Be Sold
We will not sell any information you submit to us to any third party without prior written notice to you and an opportunity for you to opt-out of such sale, provided, however, subject to applicable law, that we are permitted to sell your information if all, or substantially all, of our assets are sold as part of a merger or acquisition transaction. However, you agree that we are able to sell aggregated and/or deidentified information that we may collect related to you and your use of the Site.
Legal Process and Investigation Issues
From time to time, Pro Compliance may be required to respond to a subpoena, a court order or similar investigative demand from law enforcement, a government agency, or a private litigant. Pro Compliance reserves all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, Pro Compliance may raise or waive legal objections or rights. Pro Compliance also reserves the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: (i) investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; (ii) protect or defend the rights, property or safety of our company, our users, our employees, or others; (iii) comply with applicable law or cooperate with law enforcement; or (iv) enforce the TOS or other agreements or policies related to the Site or the Services.
Notice about Social Security Numbers
We do not collect social security numbers of customers or other users, and you should not provide such information to Pro Compliance. Nonetheless, if Pro Compliance comes into possession of users’ social security numbers or collects such information in the future, the information will be treated confidentially and not shared with third parties unless allowed by law. Additionally, Pro Compliance will take reasonable steps to limit the access to such social security numbers and take legally required steps to secure the transmission of the data containing such social security numbers.
Third Party Privacy Policies May Be Applicable
This Privacy Policy does not cover any third party’s use or handling of your information once it is shared. Instead, the privacy policies of the third party(ies) will govern. We encourage you to visit the websites of those third parties and fully read and understand their privacy policies. Some of these entities or their servers may be located outside the United States.
Links
The Site may contain links to other websites. Pro Compliance disclaims any responsibility for the privacy practices of third parties that may have links to or from our website, or any framed content on our website. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information.
DO NOT TRACK REQUESTS
In some states, users may be entitled to know how we respond to “Do Not Track” browser settings. There is little consensus in the industry about what “Do Not Track” means; however, we recognize “Do Not Track” signals as an opt-out for the sharing of your data with third parties. We take good faith efforts to comply with any “Do Not Track” request; however, you may still need to contact any third-party companies (including those who may have cookies or beacons on the Site) to direct them to not share your data with third parties. To learn more or opt-out from data collection by third-party companies you can visit:http://www.networkadvertising.org/choiceswww.aboutads.info/choices/
Opt-Out Provisions and Updating Your Information
We value our users’ privacy and provide them with the option to “opt-out” of having their information used for purposes not directly related to the Site. The opt-out option is available at the time you sign up for your account on the Site. If you wish to change your opt-out preference or update your information after you initially sign up for your account, you can opt-out by any of the following means:Send a written request to: Pro Compliance PVS LLC, 14241 Dallas Parkway, Suite 650, Dallas, Texas 75254;E-mail [CLIENT EMAIL]
Your request will generally be responded to within three (3) business days if your request is via e-mail, or thirty (30) days if your request is via United States mail.
Please note that changing your opt-out preference will only affect future activities or communications from us. In other words, if we already provided your information to a third party before you changed your opt-out preferences, you will need to contact the third party directly. To opt-out of communications from our third-party business partners, if any, please contact them directly.
Information Retention and Security
We may store your information for more than one (1) year from the time of initial submission, as well as automated personal information we collect about you. However, if we obtain or collect your social security number or credit card number, that information will only be stored for a limited time pursuant to your authorization unless the law requires otherwise.
We take reasonable security measures to protect users’ information against unauthorized access, loss, alteration, or destruction. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.
Visitors Outside the United States
This Privacy Policy is intended to cover collection of information on the Site from residents of the United States. The laws in other countries may or may not be as comprehensive as those in the United States. If you are a resident of another country and/or are visiting the Site from outside the United States, you acknowledge and agree that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. You also acknowledge that your use of the Site or the Services shall be governed exclusively by the laws of Texas and as if all transactions with us or otherwise through the Site take place within Texas. By using the Site, you acknowledge and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy. If you are unwilling to accept these terms, then you agree that you will not use or access the Site or our services.
Privacy Policy Updates and Revisions
This Privacy Policy may be updated from time to time. We reserve the right to modify this Privacy Policy at any time without notice, so please review this Privacy Policy frequently. When changes are made to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will also post notice of the changes on the Site and/or may notify you by sending an e-mail to the e-mail address you most recently provided us under your account. Your continued use of the Site or any Services after we have posted any Privacy Policy changes indicates your agreement to such changes unless you notify us otherwise.
If you wish to retain a copy of this Privacy Policy, you should print a copy for your records.
Terms of Privacy Policy Survive
If any terms of this Privacy Policy are held invalid and/or unenforceable by a court of law or a competent jurisdiction, the remaining provisions of this Privacy Policy shall remain in full force and effect.
SUPPLEMENTAL PRIVACY POLICY APPLICABLE TO CALIFORNIA RESIDENTS ONLY.
We will not share any personal information about you with other companies if prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law. California residents may, no more than once per calendar year, request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes. To be valid, requests must be submitted to us at [INSERT EMAIL ADDRESS] and have “California resident information request” written in the “subject” line of the e-mail. Within thirty (30) days of receiving this request, we will provide a list of the categories of personal information disclosed for direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of the third parties. Additionally, California residents under the age of eighteen (18) may request the removal of their content or information publically posted on websites by sending us an email at [EMAIL ADDRESS] and have “California Minor Deletion Request” written in the subject line. We will attempt to respond to all such requests within thirty (30) days.
SUPPLEMENTAL PRIVACY POLICY APPLICABLE TO CALIFORNIA RESIDENTS ONLY.
We will not share any personal information about you with other companies if prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law. California residents may, no more than once per calendar year, request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes. To be valid, requests must be submitted to us at [INSERT EMAIL ADDRESS] and have “California resident information request” written in the “subject” line of the e-mail. Within thirty (30) days of receiving this request, we will provide a list of the categories of personal information disclosed for direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of the third parties. Additionally, California residents under the age of eighteen (18) may request the removal of their content or information publically posted on websites by sending us an email at [EMAIL ADDRESS] and have “California Minor Deletion Request” written in the subject line. We will attempt to respond to all such requests within thirty (30) days.
POLICY APPLICABLE TO NEVADA RESIDENTS ONLY.
If you are a Nevada resident, you may opt-out of the sale of your personal information. To do so, please contact us at [EMAIL ADDRESS] and title the subject of your email “Nevada Privacy Rights Opt-Out Request”. In response, we will request information from you to verify your identity. We will attempt to respond to your request, once verified, within sixty (60) calendar days.
Limitations
The adoption or publication of this Privacy Policy does not subject Pro Compliance to any stricter duty in its collection, handling, storage and disclosure of nonpublic information than otherwise applies to Pro Compliance under applicable law. No person or entity shall have any right or recourse against Pro Compliance nor any of its affiliates, agents, sponsors, or other related parties based on any alleged violation of or noncompliance with this Privacy Policy.
In certain situations, customers of Pro Compliance may dictate how their personal information is used, stored, and processed. If you are a customer, you may provide written instructions to Pro Compliance about how you wish for your personal information to be treated.
General contact
Pro Compliance PVS LLC 14241 Dallas Parkway, Suite 650 Dallas, Texas 75254 1.888.279.6031 [CLIENT EMAIL]
